IT Outsourcing Done Right: 5 Considerations Before Hiring a Provider

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IT outsourcing is not all that new but for the past few years, there’s been an increase in the number of businesses resorting to this practice. For one, you can see it as a means of delegating tasks which allows your company to focus on its core businesses. It also saves time and effort as businesses won’t have to allot too much in learning how to carry out specific IT tasks.

Are you looking to outsource your IT force? Here are 5 things to consider:

1. Goals
The number one question that needs to be answered thoroughly is: what do you want to achieve when you entrust your IT needs to a third party? Answers to this might be optimization of expenditure, the need to get additional expertise or the necessity of extra support for your team.

2. Budget
Outsourcing your IT requirements shouldn’t be treated as a mere cost-cutting solution. If this will be the case, chances are, you go with the lowest price you can get. This could be a bad decision as you might get incomprehensive services. In effect, outsourcing could be more of a liability than an advantage. Ideally, in outsourcing services, there should be healthy balance between budget and your service provider’s expertise.

3. Service Specifications
IT outsourcing shouldn’t be viewed as an all or nothing business move. Having an internal team already in place doesn’t mean you wouldn’t benefit from it. Conversely, going with such services doesn’t mean you need to shut down your internal team altogether. You can find the perfect balance for your needs by evaluating your strengths and weakness and by pinpointing which tasks are better carried out in-house, and which ones are better done outsourced.

4. Customization Options
In relation to item number 3, it would serve you best to look for outsourcing entities that can provide flexible packages to suit your company’s needs.

5. Security
Choose a provider with competitive data protection protocols that do not compromise your own access controls. Remember, your data is everything.

At DTSI, we provide competitive, customizable IT plans that can contribute to the efficiency of your team and your business. Check out our services here.

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